TOS

NuclearNode LLC ("NuclearNode") agrees to furnish services to the Subscriber, subject to the following ("Terms of Service").

NuclearNode LLC, the company hereafter referred to as, ("NuclearNode"), ("Us"), ("We") and The Client, ("Customer"), ("Client") and ("You").

Use of NuclearNode Service constitutes acceptance and agreement to AUP ("Acceptable Use Policy") and ToS ("Terms of Service").

All provisions of this contract are subject to change from time to time at the discretion of NuclearNode. Subscriber understands that change to the ToS by NuclearNode shall not be grounds for early contract termination or non-payment.

Refund and Disputes

1.1 - Servers are eligible for refunds within one twenty-four (24) hour day of the creation of the server in our database. This point is not marked by the time at which your initial payment is processed and may differ by several hours or days. Refunds cannot be requested without reasonable cause.

1.2 - Due to dedicated servers requiring precise provisioning, we are unable to provide refunds on these orders.

1.3 - Any service purchased with a promotional code that gives you an additional product or service is not eligible for refund.

Cancellations

1.4 - To terminate your services you must cancel any PayPal subscriptions active and cancel via our WHMCS billing area at https://nuclearnode.com/billing.

1.5 - NuclearNode does not have access to the client's PayPal account. To such a degree, we cannot and will not be responsible for incidental payments made from using the automatic payment subscription service.

Limited Liability and Exclusion

1.6 - NuclearNode, under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including that of unauthorized access to our server systems or any other loss of data.

1.7 - We shall not be held liable for any disruption, delay, or disconnection of services for any period of time.

1.8 - We reserve the right to terminate a client's services in the event of a charge dispute, despite the outcome of the dispute.

Support

1.9 - Any support requests related to services from NuclearNode are to be submitted through the billing system via tickets, or through the live chat system. Any other form of contact other than the predetermined ticket or the live chat system is not guaranteed a legitimate answer from an official representative.

Promotions

1.10 - NuclearNode cannot guarantee that all promotion codes will remain operational at all times.

Legal Contact

1.11 - NuclearNode retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies.

1.12 - NuclearNode regards any communication between parties as confidential, upon distribution of any communication, unless prior approval is in place, we will take action to the fullest extent of the law.

1.13 - By purchasing a server from NuclearNode you permit us to modify your services, this includes, but is not limited to, changing plugins, updating Bukkit or other jars, and other tasks related to running a Minecraft server.

1.14 - Any verbal or written threats to compromise our server systems or any other equipment owned by NuclearNode will be taken seriously and will result in further investigation and potentially lawsuit. Upon cancellation of payments to NuclearNode your server will be suspended. Files will be kept as long as possible after termination or suspension; however the guaranteed amount of time is unspecified. NuclearNode retains the sole right to stop, start, and modify your server.

Unlimited Policy

1.15 - While we offer unlimited bandwidth and space to our customers we reserve the right to remove excessive file(s) such as large logs, redundant backups, or other files they may impact the node. This policy is in place to protect our users, since full disks (SSDs) can, and will, cause corruption of many files on the drive.

Termination

1.16 - Additionally we reserve all rights to terminate your server or service upon any violation of these terms or any other basis if deemed needed.

Electronic Communications

1.17 - When you use any of NuclearNode Service, or send e-mails, submit support tickets, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically via e-mail or by posting messages on this site.

Minecraft Hosting

1.18 - By accepting these terms of service, you are also indicating that you also agree to the Minecraft End User License Agreement.


AUP

Illegal Use

2.1 - NuclearNode services may not be used for illegal purposes, or in support of illegal activities.

2.2 - NuclearNode reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Threats

2.3 - Using of the NuclearNode services to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property is prohibited.

Harassment

2.4 - Use of the NuclearNode services to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another is strictly prohibited.

Forgery or Impersonation

2.5 - Using of the NuclearNode services to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property is prohibited.

Fraudulent Activity

2.6 - Use of NuclearNode service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes" and "chain letters" is strictly prohibited.

Unauthorized Access

2.7 - Use of the NuclearNode service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of NuclearNode or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending NuclearNode account is subject to immediate termination and further investigation.

Network Disruptions and Unfriendly Activity

2.8 - Use of the NuclearNode service for any activity which affects the ability of other people or systems to use NuclearNode Services or the Internet. This includes "Denial of Service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited.

2.9 - It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination.

2.10- NuclearNode will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

Fraud

2.11- Fraud involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it. Fraud is strictly prohibited and offenses will be investigated. Third-party Links, Sites and Services Our Products may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by NuclearNode. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services.

2.12- If you access any third party website, service, or content from NuclearNode, you do so at your own risk and you agree that NuclearNode will have no liability arising from your use of or access to any third-party website, service, or content.

Abuse

2.13- To report abuse, contact [email protected]

2.14- Any abuse complaints regarding a service of yours will be forwarded to you and will require immediate attention. We may suspend your services until abuse reports have been resolved. If an abuse report is found in favor of the reporter, your services may be terminated.